Privacy Policy

BingoWizard.co.uk Privacy Policy

Last updated: 16 July 2026

This Privacy Notice explains how Better Media Ltd (‘we’, ‘us’, or ‘our’) accesses, collects, stores, uses and/or shares (‘processes‘) your personal information when you use our services (‘Services‘). This includes when you:

– Visit our website at https://bingowizard.co.uk, or any of our websites that link to this Privacy Notice

– Use BingoWizard.co.uk to receive no deposit and deposit bingo bonuses, free tickets and free spins by email

– Engage with us in any other related way, including sales, marketing or events

Questions or concerns? Reading this notice will help you understand your privacy rights and the choices available to you. We are responsible for deciding how your personal information is processed. If you disagree with our policies and practices, please do not use our Services. If anything remains unclear, contact us at marketing@bingowizard.co.uk.

SUMMARY OF KEY POINTS

This summary highlights the main points of our Privacy Notice. Fuller detail on each topic is available via the link that follows each point, or through the table of contents below.

What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information? Certain categories of information are treated as ‘special’ or ‘sensitive’ in some jurisdictions – racial or ethnic origin, sexual orientation and religious beliefs, for example. We do not process sensitive personal information.

Do we collect any information from third parties? No. We do not collect information from third parties.

How do we process your information? We process your information in order to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process it for other purposes where you have consented. We only ever process your information where we have a valid legal reason to do so. Learn more about how we process your information.

When and with whom do we share personal information? We may share information in particular situations and with particular third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We maintain suitable organisational and technical processes and procedures to protect your personal information. That said, no method of electronic transmission or storage can be guaranteed as completely secure, so we are unable to promise that hackers, cybercriminals or other unauthorised third parties will never defeat our security and improperly collect, access, steal or alter your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located, applicable privacy law may give you certain rights over your personal information. Learn more about your privacy rights.

How do you exercise your rights? The simplest way is to email marketing@bingowizard.co.uk, or otherwise contact us. We will consider and act on any request in line with applicable data protection law.

Want to know more about what we do with the information we collect? Read the full Privacy Notice below.

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect the personal information you voluntarily give us when you register on the Services, express an interest in hearing about us or our products and Services, take part in activities on the Services, or otherwise get in touch.

Personal Information Provided by You. What we collect depends on the context of your interactions with us and the Services, the choices you make, and the features you use. It may include:

– email addresses
– names

Sensitive Information. We do not process sensitive information.

Any personal information you give us must be true, complete and accurate, and you must let us know if it changes.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is gathered automatically when you visit our Services.

Certain information is collected automatically when you visit, use or navigate the Services. It does not reveal your specific identity (such as your name or contact details), but may include device and usage information: your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, details of how and when you use our Services, and other technical information. We need this mainly to maintain the security and operation of our Services, and for internal analytics and reporting.

As with most businesses, we also collect information via cookies and similar technologies. There is more on this in our Cookie Notice: https://bingowizard.co.uk/cookie-policy/.

The information we collect includes:

– Log and Usage Data. Service-related, diagnostic, usage and performance information that our servers collect automatically when you access or use our Services and record in log files. Depending on how you interact with us, this may include your IP address, device information, browser type and settings, and information about your activity on the Services (such as date/time stamps for your usage, pages and files viewed, searches, and other actions such as which features you use), along with device event information (system activity, error reports – sometimes called ‘crash dumps’ – and hardware settings).
– Device Data. Information about the computer, phone, tablet or other device you use to access the Services. Depending on the device, this may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
– Location Data. Information about your device’s location, which may be precise or imprecise. How much we collect depends on the type and settings of the device you use. For instance, we may use GPS and other technologies to gather geolocation data indicating your current location (based on your IP address). You can opt out by refusing access to this information or by turning off the Location setting on your device – though if you do, certain aspects of the Services may become unavailable to you.

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process it for other purposes where you have consented.

We process your personal information for a number of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication, and otherwise manage user accounts. So that you can create and log in to your account, and so we can keep it in working order.

To deliver and facilitate delivery of services to the user. So that we can provide the service you have requested.

To respond to user enquiries and offer support. So that we can answer your questions and resolve any problems you encounter with the service requested.

To send administrative information to you. So that we can tell you about our products and services, changes to our terms and policies, and similar matters.

To send you marketing and promotional communications. We may process the personal information you send us for marketing purposes, where this aligns with your marketing preferences. You can opt out of our marketing emails at any time — see ‘WHAT ARE YOUR PRIVACY RIGHTS?’ below.

To deliver targeted advertising to you. So that we can develop and display personalised content and advertising suited to your interests, location and so on. See our Cookie Notice for more: https://bingowizard.co.uk/cookie-policy/.

To measure the effectiveness of our marketing and promotional campaigns. So that we can better understand how to run campaigns that are relevant to you.

To save or protect an individual’s vital interests. Where necessary to save or protect someone’s vital interests, such as to prevent harm.

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information where we believe it is necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law – for example with your consent, to comply with laws, to provide you with services, to enter into or fulfil our contractual obligations, to protect your rights, or to pursue our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to set out the valid legal bases we rely on to process your personal information. We may rely on the following:

Consent. We may process your information where you have given us permission (i.e. consent) to use it for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information where necessary to fulfil our contractual obligations to you, including providing our Services, or at your request before entering into a contract with you.

Legitimate Interests. We may process your information where we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal information in order to:

– Send users information about special offers and discounts on our products and services

– Develop and display personalised, relevant advertising content for our users

– Support our marketing activities

Legal Obligations. We may process your information where necessary for compliance with our legal obligations — for example to cooperate with a law enforcement body or regulator, to exercise or defend our legal rights, or to disclose your information as evidence in litigation we are involved in.

Vital Interests. We may process your information where necessary to protect your vital interests or those of a third party, such as in situations involving potential threats to someone’s safety.

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in the specific situations described in this section and/or with the third parties listed here.

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents (‘third parties’) who perform services for us or on our behalf and need access to that information to carry out the work.

The third parties we may share personal information with are:

Communicate and Chat with Users

Dot Digital

Web and Mobile Analytics

Google (Google Privacy Policy)

We may also need to share your personal information in the following situation:

Business Transfers. We may share or transfer your information in connection with — or during negotiations of — any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information you share with third parties that we link to, or that advertise on our Services but are not affiliated with them.

The Services may link to third-party websites, online services or mobile applications, and/or carry advertisements from third parties that are not affiliated with us and which may in turn link to other websites, services or applications.

Accordingly, we make no guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by your use of those third-party websites, services or applications. Including a link to a third-party website, service or application does not imply that we endorse it.

We cannot guarantee the safety and privacy of data you provide to any third-party website. Data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content, or the privacy and security practices and policies, of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly with any questions.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences and support basic site functions.

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising – including to help manage and display advertisements, to tailor advertisements to your interests, or to send reminders (depending on your communication preferences). These third parties and service providers use their technology to provide advertising about products and services tailored to your interests, which may appear either on our Services or on other websites.

Specific detail on how we use these technologies, and how you can refuse certain cookies, is set out in our Cookie Notice: https://bingowizard.co.uk/cookie-policy/.

Google Analytics

We may share your information with Google Analytics in order to track and analyse use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more on Google’s privacy practices, please see the Google Privacy & Terms page.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes set out in this Privacy Notice, unless the law requires otherwise.

We will keep your personal information only for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (for tax, accounting or other legal requirements, for example). No purpose in this notice will require us to keep your personal information for longer than twenty-four (24) months following termination of the user’s account.

Where we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymise it. If that is not possible, because your personal information has been stored in backup archives, for example, we will store it securely and isolate it from any further processing until deletion becomes possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have put in place appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and our efforts to secure your information, no method of electronic transmission over the internet or of information storage can be guaranteed to be completely secure, so we cannot promise that hackers, cybercriminals or other unauthorised third parties will never defeat our security and improperly collect, access, steal or alter your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from, or market to, children under 18 years of age.

We do not knowingly collect or solicit data from, or market to, children under 18 years of age, and we do not knowingly sell such personal information. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to that minor dependent’s use of the Services. If we learn that personal information has been collected from users under 18 years of age, we will deactivate the account and take reasonable steps to promptly delete that data from our records. If you become aware of any data we may have collected from children under 18, please contact us at marketing@bingowizard.co.uk.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK) and Switzerland, you have rights giving you greater access to and control over your personal information. You may review, change or terminate your account at any time, depending on your country, province or state of residence.

In some regions (such as the EEA, UK and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details in ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

We will consider and act on any request in line with applicable data protection laws.

If you are located in the EEA or UK and you believe we are processing your personal information unlawfully, you also have the right to complain to your Member State data protection authority or the UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: Where we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time by contacting us using the details in ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

Please note, however, that this will not affect the lawfulness of processing carried out before withdrawal, nor will it affect processing of your personal information conducted in reliance on a lawful basis other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us using the details in ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below. You will then be removed from our marketing lists. We may still communicate with you for other reasons — to send service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If at any point you would like to review or change the information in your account, or close your account, you can:

– Contact us using the contact information provided.

Once you ask us to terminate your account, we will deactivate or delete it and your information from our active databases. We may, however, retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers accept cookies by default. If you prefer, you can usually set your browser to remove cookies and to reject them. Removing or rejecting cookies may affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services. For more, please see our Cookie Notice: https://bingowizard.co.uk/cookie-policy/.

If you have questions or comments about your privacy rights, you can email us at marketing@bingowizard.co.uk.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, and some mobile operating systems and mobile applications, include a Do-Not-Track (‘DNT’) feature or setting you can switch on to signal that you would rather your online browsing activities were not monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised at this stage. For that reason, we do not currently respond to DNT browser signals, or to any other mechanism that automatically communicates your choice not to be tracked online. Should a standard for online tracking be adopted that we must follow in future, we will tell you about that practice in a revised version of this Privacy Notice.

  1. DO WE MAKE UPDATES TO THIS NOTICE

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be marked by a revised ‘Last updated’ date at the top of this Privacy Notice. Where we make material changes, we may notify you either by prominently posting a notice of those changes or by sending you a notification directly. We encourage you to review this Privacy Notice regularly to stay informed about how we are protecting your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you can email us at marketing@bingowizard.co.uk or write to us at:

32 Medina Villas, Hove, Sussex, United Kingdom, BN3 2RN.

  1. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, to receive details of how we have processed it, to correct inaccuracies, or to have it deleted. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update or delete your personal information, please email marketing@bingowizard.co.uk.